Staff Roster

Susan M. Oster, MA, MBA, CAE, Executive Director, 847-430-5077

Pat Heiberger, Executive Assistant, 847-430-5088

Elaine Leighton, MPH, CAE, Deputy Executive Director/Director of Education, 847-430-5083

Joy Keller, MS, MSLIS, Director of Research, 847-430-5085

Kevin Onorato​, Director of Information Technology, 847-430-5087

Michael J. Bates, MS, CFRE​, Director of Development, 847-430-5074

Katy McGehee​, Education Technology Manager, 847-430-5092

Krista Stewart, Membership Manager, 847-430-5082

Karen StenmarkMeeting Planning Services, 847-430-5081

Debra Whalen, Exhibits / Corporate Support Services, 847-430-5084

Christine Johnson, Membership Senior Coordinator, 847-430-5080​

Jackie White​, Administrative Assistant, 847-430-5090

Shera Palmer Cook, FAI Managing Editor, 847-430-5086

Ann Farrell, Programs Coordinator, Education/Outreach 847-430-5089

James Walwark​, IT Coordinator, 847-430-5091 ​​